Shipping policy

Shipping Policy

All orders are made to order and fulfilled using a print-on-demand process.

Production Time

Orders are typically produced within 2–5 business days before shipping.

During busy periods, production times may be longer.

Shipping Times

Estimated delivery times after production:

  • United Kingdom: 2–5 business days

Delivery times are estimates and are not guaranteed.

Shipping Costs

Shipping costs are shown at checkout and may vary depending on the products in your order and the delivery destination.

Order Tracking

You will receive a shipping confirmation email with tracking details where available.

Delays

Occasionally, production or delivery may be delayed by postal carriers, fulfilment providers, customs processing or other circumstances outside our reasonable control.

If your order is significantly delayed, please contact us at support@properclassy.com and we will investigate.

Incorrect Address

If an order is delivered to an incorrect address provided by the customer, we are not responsible for replacing or refunding the order.

Customers are responsible for providing accurate shipping details.

If an order is returned due to an incorrect address:

  • Reshipping may be offered at the customer’s expense
  • Refunds are not guaranteed

Lost or Missing Orders

If your order has not arrived within a reasonable timeframe, please contact us at support@properclassy.com and we will investigate.

Contact Information

Proper Classy Limited
34 Clifford Road
Barnet
London
EN5 5PG
United Kingdom

Company Registration Number: 16826049

Email: support@properclassy.com