Shipping policy
Shipping Policy
All orders are made to order and fulfilled using a print-on-demand process.
Production Time
Orders are typically produced within 2–5 business days before shipping.
During busy periods, production times may be longer.
Shipping Times
Estimated delivery times after production:
- United Kingdom: 2–5 business days
Delivery times are estimates and are not guaranteed.
Shipping Costs
Shipping costs are shown at checkout and may vary depending on the products in your order and the delivery destination.
Order Tracking
You will receive a shipping confirmation email with tracking details where available.
Delays
Occasionally, production or delivery may be delayed by postal carriers, fulfilment providers, customs processing or other circumstances outside our reasonable control.
If your order is significantly delayed, please contact us at support@properclassy.com and we will investigate.
Incorrect Address
If an order is delivered to an incorrect address provided by the customer, we are not responsible for replacing or refunding the order.
Customers are responsible for providing accurate shipping details.
If an order is returned due to an incorrect address:
- Reshipping may be offered at the customer’s expense
- Refunds are not guaranteed
Lost or Missing Orders
If your order has not arrived within a reasonable timeframe, please contact us at support@properclassy.com and we will investigate.
Contact Information
Proper Classy Limited
34 Clifford Road
Barnet
London
EN5 5PG
United Kingdom
Company Registration Number: 16826049
Email: support@properclassy.com